All Ella B Jewels jewelry must be returned within 8 days of delivery for either an exchange/store credit or full refund to the original credit card

All tags must be attached

Jewelry must be unworn & in new condition, otherwise the item(s) will be shipped back & the customer will not be refunded

Email us at with your order# and reason for return

All customized Ella B Jewels Jewelry is final sale 

Shipping costs will be deducted from any refunds

Please allow 3-5 days for a credit card refund to post to your account

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